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MS IT AcademySoftware Solutions Soft Skill outlines

The soft skills classes offers quality professional development.

 

Communication vertical dot bar Customer Service vertical dot bar Ethics vertical dot bar Finance vertical dot bar Management vertical dot bar Personal vertical dot bar Sales

 

Communication

Advanced Interpersonal Communication 

Business Writing

Effective Presentations 

Employee Performance 

Frontline Leadership 

Grammar Skills

Negotiating 

Organizational Behavior 

Organizational Communication 

Project Teams 

Team Participation 

Virtual Teams

 

Customer Service

Customer Service: Listening, Responding, and Resolving

Customer Relationship Management 

Excellence in Service: Basic

Excellence in Service: Advanced

  

Ethics

Business Ethics 

Business Etiquette 

Cross-Cultural Business Communication 

Diversity 

E-mail Etiquette 

Sexual Harassment Prevention

 

Finance

Budgeting 

Business Accounting 

Business Finance 

Financial Management: Advanced 

Financial Management: Basic

 

Management

Change Management 

Coaching 

Conducting Meetings 

Correcting Performance Problems 

Managerial Leadership 

Managing Business Risk 

Managing Performance 

Mentoring

Motivation Identifying, Planning, and Implementing

Organizational Learning

PMP Certification: Project Management Basics

Presentations: Preparing, Developing, and Delivering

Professional Selling Over the Phone

Project Management Essentials

Project Management: Advanced

Project Management: Basic

Project Management: Intermediate

Quality Management 

 

Personal

Business Problem Solving 

Career Development

Creativity and Innovation 

Interviewing Skills 

Medical Terminology

Moving from Technical Professional to Manager 

Organizational Skills 

Strategic Decision Making 

Time Management Skills

 

Sales

Sales Prospecting, Qualifying, and Completing

Sales Management 

Sales Skills: Advanced 

Sales Skills: Basic

 

 

Create teams, develop leaders, manage resources

Soft skills are an important part of organizational success. Businesses, are generally more prosperous if they train their staff to use these skills.

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Mastering the technology in your work environment 

Technology drives businesses of today.  No matter what the industry emails, budgets, presentations, data analysis, and networks dominate the every workplace.

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Outsource your training needs to a proven partner

Create, promote, and manage an organizational learning program.  The program can offer instructor led, and online content.  Knowledge management made easy.

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Access to just the right software training — anytime

Microsoft E-Learning products provide a thorough learning experience by incorporating features designed to improve your proficiency and boost your productivity.

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